Yamaha Outboards once again ranks highest in customer satisfaction, according to the J.D. Power and Associates 2005 Marine Engine Competitive Information Study(SM) released today at the Miami International Boat Show.
In this latest study, J.D. Power and Associates ranked Yamaha “Highest in Customer Satisfaction for Two-Stroke Outboards.” In last year’s study, Yamaha’s four-stroke outboards were awarded, and the year before that both Yamaha’s two- and four-strokes were ranked highest.
Yamaha Marine Group President Phil Dyskow said, “For Yamaha Outboards to receive this recognition for three years in a row is fantastic. The J.D. Power and Associates award is the ultimate recognition because it is the voice of the customer and how they feel about their engines. Most companies would be honored to rank highest in customer satisfaction once, but to be the only brand to receive this honor each of the three years since the award began is most gratifying.”